http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/ By Pete Johnson, Because technical people need good soft skills to get ahead. Fri, 05 Jun 2009 15:38:13 +0000 hourly 1 http://wordpress.com/ http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-286 Sun, 14 Dec 2008 23:45:45 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-286 [...] Nerd Guru has an excellent Introduction/Refresher on Troubleshooting and it happens to be an entertaining read as well (with a site named “Nerd Guru” would [...]

]]> http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-285 Wed, 02 Apr 2008 01:01:20 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-285 [...] my line of work that usually means meeting a deadline, troubleshooting some big problem that’s broken, or presenting a new and perhaps controversial idea to the people in charge. I came [...]

]]> http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-284 Tue, 01 Apr 2008 15:06:53 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-284 [...] Despite my lack of knowledge, I encouraged her to explain to me what the problem was. She knows as much about Java programming as I do about making curtains, but I’ve found over the years that by trying to explain a problem to somebody with no prior knowledge of the material, it forces you to think through your steps more precisely. Often, you discover your own mistake with a step you didn’t realize you missed because your expertise clouded your troubleshooting approach. [...]

]]> http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-283 Sat, 29 Mar 2008 20:27:45 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-283 [...] Introduction [...]

]]> http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-282 Sat, 29 Mar 2008 20:26:40 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-282 [...] Introduction [...]

]]> http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-281 Sat, 29 Mar 2008 20:24:16 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-281 [...] Introduction [...]

]]> http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-280 Sat, 29 Mar 2008 20:22:07 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-280 [...] Introduction [...]

]]> http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-279 Sat, 29 Mar 2008 20:20:13 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-279 [...] Introduction [...]

]]> http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-278 Sat, 29 Mar 2008 20:18:52 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-278 [...] Introduction [...]

]]> http://nerdguru.wordpress.com/2007/12/19/troubleshooting-techniques-introduction/#comment-277 Sat, 29 Mar 2008 20:16:17 +0000 http://nerdguru.dreamhosters.com/2006/12/19/troubleshooting-techniques-introduction/#comment-277 [...] Introduction [...]

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